Marleena Escobar Review of Sheraton Gateway Los Angeles
This hotel was the worst experience i have ever ha...
This hotel was the worst experience i have ever had with a hotel. When we checked in the hotel was already paid in full on my credit card. At time of check in i was told everything was set they just needed a debit card to hold a $75 deposit so they did it then the next morning i call my card balance to find out that Sheraton gateway had pulled $217.40 from my account. When i called them they said they made a mistake and they would refund the card on Monday so It's now monday and my bank says they have not even released the money and the hotel says they have now we are going through a despute with the hotel so we can get it settled because they refuse to let the money go. On top of it all when we got to the rooms there was no refrigerator or microwave just disgusting coffee and overpriced water bottles. Hands down worst hotel ever if you stay here be aware
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