Location isn't on the best side of town but at lea...

Location isn't on the best side of town but at least very close to tube access. Reception was easy and staff friendly. Waiting for elevators to get up to the rooms was agonisingly slow most times and someone was sick in one and it had an odour so strong in it that we nearly added to it, no idea how long that was like that for. The room itself was quite old and very basic, basin was blocked but didn't use it more than twice so wasn't too much of an issue but considering the price of the room and expectations of the brand, it felt very out of place. The bath was also grubby and in some spots black and dirty, mostly where one would stand in the shower. The counter top surrounding the basin was full of oily smears. The bed itself was awful, the mattress was well overdue to be replaced and was extremely uncomfortable, pillows were the only element of sleep that was comfortable. View from the room wasn't good at all and the TVs image/signal was rubbish, again this was too much of an issue as you spend most of your time away from the room though all things considered being Hilton, you expect more than what you could get by going to a simple 3 star rated accommodation for significantly cheaper. Worst experience from a Hilton hotel thus far, and won't be using the Metropole hotel again.