It is with great pleasure that I write this review...

It is with great pleasure that I write this review for Renewal by Andersen. I made the decision to purchase our sliding glass doors and windows from Renewal by Andersen as everything is done by one company....from the in-home consultation, the technician who does the measurements, the project manager, the factory, the warehouse and the installers all from the same company.......no finger pointing if something doesn't go right. I had way too many poor experiences in my life with various projects and was looking for a company with whom I could have confidence. My experience was well worth the extra money to have a quality company do this work. Still a bit nervous on installation day, I immediately felt I made the correct decision when Chad A. and Rob L. showed up. Chad immediately went over the process and acknowledged my concerns had that had previously been documented for them by the technician and project manager. Our detailed conversation prior to starting the project put me at ease. It was very obvious he wanted me to be pleased with all aspects of the job. Not only was he very respectful around the property but he was very respectful of my feelings and concerns to the point of totally gaining my trust and confidence. During the installation Chad offered suggestions and asked my opinions along the way. Continuing with his manner of promoting true customer satisfaction he even offered various ways of installing the inside threshold. Even more creative, he offered to use a leftover piece of our decking material for the exterior threshold support as it was obvious he takes pride in his work and wanted a very professional outcome. It looks great! This is a man who takes pride in his work and wants the customer to feel totally satisfied at the end of the project. I was absolutely delighted at the final result. I really feel Chad had my best interest in mind all along the way. Chad and Rob have integrity that is beyond reproach and I would highly recommend them to anyone looking for an outstanding outcome. Thanks, Chad and Rob!!