Morgan Boaz

Review of Nellcote and RM Champagne Salo...

I m from Oklahoma, went to Chicago for my birthday...

I m from Oklahoma, went to Chicago for my birthday (March 19th). My boyfriend made a reservation on the app (open table) that the restaurant has on their website. He booked it for 7:30. This was going to be our first experience and it was recommended by a local. We show up to a pizza place close to the restaurant to ask the host where R&M Champagne is located. The host then informed my boyfriend that 4-5 other people who had reservations ended up eating at their restaurant because R&M was closed. My boyfriend proceeded to go to the entrance of the restaurant and sure enough, closed. A man was locking the door behind him leaving the restaurant and my boyfriend caught up with him and asked why it was closed. He had no answer except for, we ve been closed for 2-3 days . There were no signs, no warning on the website and the man even said the hostesses were supposed to update the reservation info. They never did clearly because we had a reservation for 7:30. We had already paid for parking so I had to spend 30 trying to find another restaurant with available tables for my birthday dinner. I didn t want to go just anywhere and feel over dressed and uncomfortable. We ended up dining somewhere else. Had to call a LYFT from our parked car to the restaurant because it was not walking distance. Will not be visiting this restaurant if we come back to Chicago. Very disappointing. If you are from out of town, I would call the restaurant first and make sure they re open since they don t notify you on the website or app they recommend you make your reservation with.