Caitlin Gallagher

Review of F. H. Cann & Associates, Inc.

Not like I have much of a choice but to deal with ...

Not like I have much of a choice but to deal with them since I let my student loans go into default, however, nobody that works at this establishment seem to be on the same page. I have been making payments to get my Title IV loan reinstated so I can finish my last 2 semesters. My last "qualifying" payment should have been 15 days ago. But these people dropped the ball, and admitted to screwing my billing date up somewhere within the last 6 months. Not only did they do that, but they also "noted on the account" that one of my payments doesn't count. WHAT? So here I am, with no reinstated Title IV loan, not able to register for classes and I made one additional payment for the month of July only for them to tell me that I have to wait 2 weeks for this reinstatement letter to be sent to my school. Needless to say, I'm praying that someone with a semblance of competency can pull off a miracle and get this handled so that I can start classes in 2 weeks.