Steven Nagel Review of Hyatt Regency Maui
Great views. Wonderful staff. Prices are very hig...
Great views. Wonderful staff. Prices are very high. The upgrade for my room was only an upgrade in view, the room itself looked and felt like an ordinary room from one of their mid range hotels. Needs a little updating. Restaurant and bar prices are also very high. The food/drink/room just doesn't equal prices. Food and drink could be larger for the buck and room def could use updating. Overall it was a good experience such as the lobby looking like a tropical exhibit, and the pool was constantly bustling. Hearing the waves crash against the shore and other waves from the room was wonderful. Staff was super friendly. But the little things is what turned me off. Stains in the room carpet, out of date lighting that seemed from the late 90s, balcony door constantly came off track and looked and operated like one from a cheap motel. Hotel boasts of using recycled water that is filtered and clean, but the showerhead and faucet had major hard water buildup and stains. Couple this with the high prices that probably transition the regency residence club/stay rather than go back into the hotel itself, made for a lackluster experience for a "Resort"...would I stay again? Yes...but I wouldn't pay for it. External experiences were good. But for the overall room experience, I've had better at hotels a fraction of the cost.
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