Erin Harrison

Review of 2004-2007 Chrysler Headquarter...

I leased a 2014 Jeep Grand Cherokee in July 2013 (...

I leased a 2014 Jeep Grand Cherokee in July 2013 (almost 6 months ago). From day one the car's technology system malfunctioned in so many different ways (GPS, Climate Control, Hands-Free Phone, etc.). I had to take it to the dealership (service dept.) 6 TIMES. It still doesn't work correctly. When I finally lost my patience at my last trip to the dealership's service dept., they had me call the corporate office. After a few phone calls back and forth, they gave me their first and final offer for the problems I was and am experiencing - a single month's car payment. They refuse to acknowledge the lemon law and replace the vehicle. They refused to give me additional mileage (I asked for that) as compensation. They put sub-par vehicles on the road and blow-off customers afterwards. Companies like this are why people buy foreign cars.