David Ivanov

Review of Westside Motorsports

Wish I could've given 0 stars. Worst possible expe...

Wish I could've given 0 stars. Worst possible experience with a service department imaginable!

In short: took 3 weeks to schedule an appointment, 3 weeks for the mechanics to put in 1 part and less then an hour of work, and when they told me they fixed it, it still had ALL of the same problems, and they told me it'd be another month if they tried to fix it!

I was so excited to ride my motorcycle at the beginning of the season, but it broke down on my after a few days of riding. After trying to fix it, I got fed up and scheduled an appointment as soon as I could, which was 3 weeks. When I brought it in, they said they'd get to it ASAP, but only called me a week later to say they finally looked at it. They order the parts and said it'd be done in 2-3 days. For the next 2 weeks I had to badger them to see if they'd even touched the bike! I had missed out on great riding weather! Finally they installed the part and tested the bike, telling me it worked. I was so thrilled, and immediately raced down to the shop. I paid, got my bike, and went to go ride off on an adventure, but the bike had the SAME problems as when I brought it. NOTHING had changed! I was upset, but the service department wouldn't admit to not fixing it properly, they told me there were other issues, and that it would take 4+ weeks for them to work on it. They didn't care about me as a customer, they just wanted their money.

I wish I could have gotten all that time and money back!