Marcus Plumpe

Review of Sport&Wellness Hotel Cristallo...

Since we knew how hot it gets there in the summer,...

Since we knew how hot it gets there in the summer, and we were there three years ago, we booked a room with air conditioning. The first night came and it was unbearably warm. The front desk in the morning and informed that the air conditioning is not running. Feedback: everything is running. Next night, warm again. Window open to the street, loud and bright. In the morning, back to the front desk. We were told: The air conditioning is turned off at 24 o'clock and again at 9 o'clock. So the air conditioning is only running when we are not in the room !!!!! What is the meaning of that? Why do I pay for a room with air conditioning? Statement was: it is too expensive to run the air conditioning around the clock.