If I could give them a 0 star that would be much b...

If I could give them a 0 star that would be much better but still not good enough. I took a new purchase to their audi dealer for a simple oil change. They did complete the oil change, they also reflashed my ecu to remove the apr tune. Not happy about it at all, when I called and asked why they did this they denied it, naturally. I then get a call from a douchy little guy who wanted to argue about my claim. The car has only been to this shop, it and I will never go back. I suggest you look at other dealers and service shops on the area. To sum up my experience, I am mad enough to talk to my lawyer about it.