Terry Dike

Review of Sterling mccall lexus

Raven was AMAZING and Justin was phenomenal yet th...

Raven was AMAZING and Justin was phenomenal yet the experience post repair was unacceptable. If repair value is greater than value of car and I wish to speak with a technician specifically who did the repairs, I do not believe that is too much to ask. That did not happen. I do not appreciate the glad-handing; and the pat you on the shoulder - just Pay us and go about your day ! I expect more. After all, this is Lexus not another brand and I will not mention other names. All and all, you all are forgiven yet if somebody spends their hard earned funds and patronizes this establishment when the selection of garages is endless, you need to act as if you are NOT doing me a favor. In fact , it is the other way around. The customer is the engine that makes your establishment functional. If my requests are uncommon, just say that versus doing what you did. That being said, have a great day. BLESSINGS and be safe and I wish you a tremendous weekend and great quality time with your loved ones. Also, all that said, thanks for remaining open and placing yourselves at risk! Peace and LOVE