Abe

Review of Mercedes Benz Manahattan

The facility as a whole is very nice. The car sele...

The facility as a whole is very nice. The car selection here is pretty good, with a decent selection of vehicles and styles with each model.

The problem here is the games they play of being kind, then acting like children when you question something that seems like a scam or something that you should question. I was trying to get a lease for an E53, which is pretty loaded.

The original offering was decent at first glance,but then after more digging I noticed the MF(money factor) is absolutely bumped up. I have been going back and forth on details, and when I brought this up with the sales rep, Glenn Visconti, he threw a tantrum on the phone telling me if I'm kidding to ask for a change in money factor aka APR on the lease.

With a credit score close to 840 I don't think how this could even be possible to have him question my request. To expect someone to just take a deal without question is unimaginable. He literally said over the phone "well fine I'm just going to refund your deposit. You've got to be kidding me, you don't want this car.", no I'm not kidding I'm going to question the deal because it's business. You ever negotiate salary or a contract even after "amazing" discounts? No, if you didn't then you are terrible at business deals.

Originally he projected a discount which I thought was not bad as a starting point I accepted the info and Continued communication with him via email and phone. Anytime after I questioned the deal via phone he stopped responding, which proves that he was doing something shady. I originally expressed interest because the car was pretty nice and had most of what I wanted, and when I had come in he approached me about the cars, when I asked for numbers he said what could he do so I could sign and take the car by August 31- 2 days. This fall won't happen as is, there's still more room for improvement on this deal by enough.

I would be glad to take the one he had off the lot, but when you won't budge or go through details to make an effort to discuss things with mb financial after pretending to be so nice and caring is ridiculous.