Anniversary Night Aug 18- I am extremely surprised...

Anniversary Night Aug 18- I am extremely surprised on how this hotel has 5stars.
I complained to the front desk during my stay that my towels were stained, had holes and were missing face towels. Also told them the mini bar in my room was half emptied because they didn t restock from previous guest. Also noticed Linen didn t smell fresh, finger nail clippings on rug, stringy hair in shower, empty tissue box in bathroom and crumbs on desk chair! I have never stayed in such a room. VERY DISAPPOINTING