Carolyn Loria

Review of Glendale Dodge Chrysler Jeep

2 hours for an oil change, nobody smiles and nobod...

2 hours for an oil change, nobody smiles and nobody greets you. Customers kind of standing around not knowing whats going on.
For the amount of people running around in the shop, i would have expected quicker and more professional service. The first time i came here i had a similiar experience. The guy i picked my keys up from inquired on my experience, i shared that i felt rushed and essentially just hurried to the next guest. He said, "your next oil change is on us". So i came back, and it was a similiar experience and there was no free oil change noted on my account. No one goes over what was done to the vehicle. I paid $60 for an oil change and that is all i got. They tell me that my jeep is ready, i pay and wait...15 minutes now and still waiting for someone to bring my jeep up...as i write this review. Stupid stressful experience. I will not be coming back to Jeep Dealership in glendale.