Miah Turner

Review of Kent Smith Photography

I am very disappointed in my overall experience. T...

I am very disappointed in my overall experience. The photo shoot day was nice; the photographer was professional, friendly and patient with the kids. I scheduled an appointment to view the proofs. That wasn t a bad experience but the proofs needed some editing. Lighting was very poor in most pictures which limited what pictures I could buy. Long story short I ended up spending 1,100 dollars on 7 photos and a very small album.

Things went down hill from here. My pictures came in none of the promised edits were done. In one picture you could see the dirt and stains on the studio white walls. The package was not worth $1,100. I was thoroughly disappointed. After calling the studio to discuss my concerns. I was told they would reprint my pictures.
They did but didn t do it as promised. I could of gotten a better package at JCPenny for 29.99.

I don t think we (my family) are valued customers. Therefore, We will not return nor will I recommend them.