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Nick Moore

3 years ago

Update to Original Review Below: Finally had time...

Update to Original Review Below: Finally had time to contact the dealership. Turns out the title for the car has two names on it and instead of an "or" it is an "and" which requires both parties to sign it. The dealership is trying to contact the other person on the title to get the issue resolved. For now I'm in temporary tag limbo. Got a hold of the bank (BBVA Compass) and they were kind of a headache. No available online pay so if you want to go that route and you are given the option of a loan through the dealership through Compass, you may want to avoid it.

Now that I know the dealership isn't at fault, I would say the experience has been decent for car buying experience. I'll keep this review updated if anything new comes about.

Original Review:
Bought a used car on their lot in early August. It's now mid September and I still haven't gotten the paperwork on the car. I'm late on my registration which isn't a huge penalty, I'm late on the sales tax which is over $90 in penalties, and I'm going to have to contact the bank directly just to make my first payment on time for a car I don't even have registered to my name. I don't have time to deal with this crap but it looks like I have no choice. This is the second car I've bought in the past two years and this is becoming much more stressful than the first...the first was not purchased at this dealership.

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