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kelly Willing

4 years ago

Worst car buying experience and I m not new to the...

Worst car buying experience and I m not new to the experience. Salesman had no idea what he was talking about as far as child safety seats!! Windshield was scratched took 3 weeks to get them to call me to get it replaced (something that should have been done before I bought it). Now 6 weeks in and I still do not have the title or my original tag which they told me I didn t need to give them my tag but after 4 weeks they changed their mind (needed a second 30 day tag). Title, well who knows where that is or if it will ever make it to me. 6 WEEKS and they are waiting on a lean release for a vehicle that was leased thru them and returned after the lease to them?!?!?! First time customer also a last time customer and I will tell everyone I know to stay clear of KERRY TOYOTA!!!!! Oh I almost forgot Corona is to blame for all the issues I ve had per everyone at KERRY??? It s amazing the finance department didn t have any trouble with Corona and getting my bank to pay them quickly. Time to stop the blame game and do your job!!!!!!!!!!

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