Terrible experience. The hotel lobby is nice but t...

Terrible experience. The hotel lobby is nice but the front desk staff can make the experience awful.
We were treated to a room on the 2nd floor with a view of a large block of cement. Best of all, the doors weren't renovated, the bathroom lamp was broken, and we didn't deign to come and fix it when I called reception several times.
A 5 * Hotel is standards I do not recommend personally. At Casa the choice is wide