I stayed in this hotel in 2014, that time hotel wa...

I stayed in this hotel in 2014, that time hotel was a decent hotel with good services. This hotel is situated at very good place, comfortable to all, so I chose again the samd hotel for my Dubai stay but this time when I stayed in this property, I repent my decision. They have actually decreased their level. Hotel rooms are not at all upgraded. I had to wait 2 hours to get the check in process. Their waiting area is too small with air condition not working properly. The staff is not at all professional & neither are they polite. I had to call 3/4 times for the same thing at room service. I think this property is now not worth to consider again.