Moved here from Denver where the customer service ...

Moved here from Denver where the customer service was terrible. I told my husband maybe the one in CA would be better. Well no. HORRIBLE customer service. The people working there are either talking on the phone or talking to each other. No greeting, no offer to help. You have to track someone down. Then of course, they have no authority to or show no effort to try to find a positive answer for you. I have now tried to call the store but there cheerful robot voicemail tell you to enter zero to get an associate. Then the voice says "No one is available. Goodbye." It looks like the whole company needs an expert from the Four Seasons to show a little niceness.