Timothy Jordan Clark

Review of Mark Miller Toyota

Dubious business practices. Yep that s how I ll st...

Dubious business practices. Yep that s how I ll start this review. I ll keep this brief, I found a 16 4Runner on mark millers website. It checked most of the boxes for me. One of my great friends and clients sells for Karl Malone. I buy all my cars through him and have for YEARS. That s because he isn t Dubious. He is trustworthy. He went up with me, after we spent a few hours trying to get ahold of a manager to see if they would allow him to ARM (dealers sell to other dealers all the time. It s called ARMing a vehicle) no answer. So we drove from draper to downtown to see if they still had it. While pulling up, a manager (don) got back to rick and said They they still had it. We drove it. A salesman there helped us. My friend rick told the salesman that he was a salesman for Karl Malone. After I drove it and liked it I decided it worked and wanted to take it back to draper to get my wife s approval. They let him arm the vehicle to sell it to me. Once we got it back to draper, mark miller decides to not let Karl Malone arm it and sell it to me. They then accused him of lying to them and pretending to be a customer (really guys? My dealer has text messages and we were upfront with you the whole time). Then the manager told my salesman to send me over to them and they would be happy to sell me the vehicle. That s what really ticked me off. I m a loyal guy and when someone has earned my trust I m even more loyal. Rest assured if the management at mark miller is this desperate to get a sale, they are undoubtedly mixed in the usual dubious (shady) used car practices.