Hanyani Mabaso

Review of Royal Palm Hotel

The hotel has spacious rooms, good location etc bu...

The hotel has spacious rooms, good location etc but management is not operating it at its full potential:

1. Reception people are very unfriendly.
2. Anyone can take the lifts to the hotel rooms, you don't even need a room card to enter the lifts.
3. Carpets are dirty.
4. I found dirty towels and bedding in my room.
5. Breakfast is way too expensive, it's R375 for two people and there's nothing special about it. It's easier to walk across the road and get a better breakfast for less.