Joshua Goodstein

Review of KidZania London

Appalling. Extremely overcrowded. The amount of qu...

Appalling. Extremely overcrowded. The amount of queuing for each shop is simply endless - you can't do the activities you want to do. On top of that you get people pushing in everywhere and general confusion. I found the staff in the karaoke section at around 11:30 this morning very obstructive and unhelpful. Some staff were stressed and impatient and didn't seem to know what they were doing. What's the point of having a queuing system of you just let people push in? For some activities, we queued for over half an hour and the kids were getting restless. SO frustrating. The idea of KidZania is good but it's just executed very poorly. I DO NOT recommend and will certainly never come back. Terrible experience.