My first experience at Soco was great. Unfortunate...

My first experience at Soco was great. Unfortunately I can not say that this time. The most enjoyable part of my visit was the music. I ordered the red velvet waffle and chicken. The waffle was heavy and thick. Definitely not what i was expecting and the chicken was lO.K. until I got to the wing, in which it was half cooked. Thexwaiter informed the manager who offered me mashed potatoes. I asked could I have fried instead and he he mashed potatoes only. Now I ask what is the difference. One is peeled and one is fried. Disappointed