A friend of mine recently spent a week here and ha...

A friend of mine recently spent a week here and had the below experience. How is this hospital allegedly one of the top rated children's hospitals in the country? I have NEVER had a good experience here with my children. I live in New Albany, but after 1 year dealing with their subpar rheumatology department, I now drive to Cincinnati Children's for my daughter's bone disease specialist and couldn't be happier. But this most recent ER visit with my 4 year old has me in an uproar, and I will be filing a formal complaint against them. We waited in the ER waiting room with her vomiting and diarrhea all over herself for damn near SEVEN HOURS before seeing a doctor, who then admitted her for severe dehydration and kidney complications. Again, she probably could have been seen faster and cared for properly if I had driven her to Cincinnati, but that is water under the bridge compared to our terrible 6 day hospital stay.

Our room was right outside the nurse's desk so I could hear all of their conversations about how much they partied and what they would do when they were blacked out drunk while my door was open. My daughter did not sleep well because she had to potty every 10-20 minutes. Never once did a nurse assist her, that was all me. She was isolated because she tested positive for adenovirus 40/41 which is highly contagious. Her room was never disinfected or cleaned, even though she couldn't make it to the bathroom in time on a few occasions and messed on the floor. The night time male nurse had some phobia of dumping her toilet buckets they used to measure how much was coming out of her, so our room constantly smelled like diarrhea. I asked him to dump them one time and he gave me attitude and said, "I thought 'so and so' was going to do that while she was here, she didnt do it? Ugh..." I'm sorry that my daughter inconveniences you, sir, but she literally goes every 20 minutes. She was in horrible pain and would scream. If she couldn't keep her meds down, she would have to wait 6 more hours to get some kind of relief because they never had an alternative back up for when she did puke. The doctors had horrible communication.The day time doctor told me one day when she was starting to feel better that they were turning off fluids to see if she could produce enough urine overnight to go home. Two hours later (6:30pm) the nurse came in with a bag of fluids and said my daughter didnt meet her goal that day so they were turning fluids back on. That completely blindsided me! The next morning, the same doctor came in and said "I see she did well off of her fluids overnight and took a big drink of orange juice this morning." I asked him what the hell he was talking about because she had been on fluids since 6:30pm (was still on them when he walked in the room!) and only had a tiny sip of orange juice but didnt like it. He was confused and said he had no idea they put her back on fluids. Fast forward to noon, the lead doctor came in and said THE SAME EXACT THING! "I see she is drinking and did well off of her fluids last night." She had spiked a fever over 103 and was miserable, and he looked at her laying there helpless and said, "Wow you look so good right now! You must be feeling better!" What a joke!!!! I told them I wanted her discharged out of there as soon as I could after that. These people are taking care of babies and have no communication or professionalism. What a sad place to expect quality care for your babies. You are just a number and a paycheck to them. I have a dairy of everything we experienced (good and bad... but mostly bad) and I could write a novel about how awful they are.