P

P Brunson

4 years ago

Effective communication with co-worker and client

Effective communication with co-worker and client

I had several questions and Keith may not have had all the answers but he clearly stated let me get a more knowledgeable Cadillac sales representative and Brandt answered the questions and returned to what he was doing, not trying to take over the sale, excellent communication between the two of them in front of a client. (the team work was awesome) (I work in a customer service area). Keith asked me to test drive the car and the rest was history. I drove the car to Minneapolis, Minnesota. How's that for test driving! If I was to write a performance review for Keith Wright and Brandt Winters, I would say Teamwork: willingly cooperates, shares information, assists and is tolerant of others in daily interaction with all co-workers and clients. Easily adjusts to changes for clients needs to be productive. Identifies problems within own area, develops resourceful solutions, and makes recommendations for corrective action. Excellent job. I use to drive only Lincolns. This was a major sale for me!!! I love it. Thanks again!

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