I visited Banner University Medical Center for a S...

I visited Banner University Medical Center for a Stress Test on Nov 30, 2018. After the test and a visit to my Cardiologist, I was informed I needed work for heart artery blockages. I was referred to Dr. Preshard at the medical center. My first procedure was scheduled for noon on Dec. 10. We were asked to arrive at 10:00 a.m. for preparation. The procedure was scheduled for noon. I was waiting in pre-op until shortly after 2:30 p.m. During this time we were very close to the nurses station when Dr. Preshad entered and proceeded to chastize and degrade a colleague at the top of his lungs for several minutes in front of nursing staff and patients in the area. Everyone in within ear range was very taken back and disgusted with the unprofessional behavior of this arrogant person. Thirty minutes later the procedure took place and everything went well. It only took about 20 to 30 minutes. I was infomed I needed to return for another procedure on Dec. 13. We arrived at 1:00 for a 3:00 p.m. procedure. I was taken into the OR very quickly. Dr. Preshard and his fellow were in the room during this event. There also was a young female in the room believed to have been a doctor. This procedure took quite a bit longer than the previous time. It lasted approximately 90 minutes. The entire 90 minutes, all the doctors were joking around and laughing very loudly while I was having pain and extremely uncomfortable. This was a very very difficult procedure. It was NOT FUNNY, NOR A JOKE. I am not sure what I would have done if Jason, who was my nurse, had not been there. Thank goodness, he chose to be attentive to the patient. He nor I saw anything amusing. After a few hours in post op I was released to head home with my wife. No doctor ever came in to see me before we left. The next day I did not even recieve a phone call from the hospital at my home as I did after my first visit. Once they have your money or that of your insurance company you are no longer that important. I do appreciate the nursing staff in the cardiac area. Erica was nothing short of an angel on my first visit. And on my second vist I was taken care of by Brenda.