Annmarie Silva

Review of Holiday Inn Express- Chicago/ ...

Drove 10+ plus and wanted to rest but we were give...

Drove 10+ plus and wanted to rest but we were given a room that was not cleaned! The sheets were all over, trash everywhere and room was not attended to before handing over to us! After calling front desk on this they asked what s not clean? As if there s some level of cleanliness we should expect! Explained and had to stand there for 30+ minutes to get a room which still was not the best! Toilet was clogged and had trouble flushing. Hallways, stairways smell of cigarettes and very unkempt!!
Worse stay after a tiring drive! Not happy!