If you ever have to deal with Paul, do yourself a ...

If you ever have to deal with Paul, do yourself a favor and choose another vendor, he is a complete a-hole and is very rude, he cannot provide any useful information after they install a system and apparently they don't document network settings for their devices, so if there is an issue they will blame you then charge you to send someone out to fix an issue they should be able to do remotely. Utter garbage.