The two stars I'm withholding is because there was...

The two stars I'm withholding is because there wasn't a fridge in the room ( maybe in the mountains it's considered an oxymorom?) and the air conditioner that was in the room was a free standing machine that had a tube thing going out the window. The window did not close and the hotel's solution for this was to cover it with a piece of cardboard. I was excited about the robe they had in the closet but it was itchy and not comfortable. Other than that, the staff was professional and exceptional. Room service was good and the location in Vail Village is great.