Nathan Bartlett

Review of Galles Motor Company

Galles Cheverolet has got to be one of the most cr...

Galles Cheverolet has got to be one of the most crooked, dishonest service centers I've ever encountered. I would give them negative stars if I could. My service airbag light came on earlier this week. I initially though it to be a bad sensor that sits right under the front bumper, easily accessible. I had no way of knowing which of the two could have gone bad or if it were another problem all together. I looked up the sensor in auto stores and on line, anywhere from $60-$80 dollars. I thought to myself, there's no way if it is a sensor that it could cost more than $200 to replace it. Part and labor included. Boy was I wrong, after charging me $116 for them to plug in their computer to my truck and find the error code and tell me it was the front left sensor, they quoted me $526 to replace the sensor. Their sensor price, $272. Plus 2 hrs labor!! I couldn't believe that they could even look me in the face and tell me that. Absolutely crooked and incredibly overpriced. I'm amazed they see any business at all. I grudgingly paid the $116 diagnostic fee drove straight to O'reillys auto parts, purchased the sensor for $80 and installed it myself in 18 minutes! They had the balls to tell me it was gonna be 2 hrs labor!!! It took me 18 minutes and I don't even know how to change my oil! Absolutely terrible service and worse business ethics. Crooks at the most.