d

My first time here. We arrived around 4:30, only ...

My first time here. We arrived around 4:30, only one other customer there who was finishing up. Salad and soup were fine. Pasta looked dried out, so didn't try. Root beer syrup/CO2 mix wasn't quite right; sweet tea was fine. Cookies were good.

At least 7 pizzas on the buffet, all full or nearly full, plus cheese bread (a lot for few to no customers). How many hours old were they? 1, 2, since lunch? I don't know, but they certainly looked and tasted dried out and old. I should have asked for fresh pizza, but for my first time here, I wasn't certain what the standard was. As we were finishing, more people came in and fresh pizzas showed up. I tried a slice. Much improved and more cheese than the pizzas they replaced, which gave the appearance they cater to meal time crowds and slight those in-between.

How much contempt do you have to have for your customers to let them pay for and eat horrible pizza. My advice: Instead of making 7 or 8 pizzas for the dead time between lunch/dinner, make 2, quartered with the toppings of the 8 pizzas, or halved with the toppings of 4 pizzas. And throw them away every hour and make new ones. Ask the few customers you get between meal times what they like in order to augment the few pizzas on the bar with specific half & half pizzas. Or don't offer buffet pizza outside of mealtimes.

And though I admit now that I should have asked for fresh pizza, (Fat Jimmy's) please don't tell me that that's what I should have done (as you've done in other reviews). It's not just the customers responsibility to ensure they get quality food, it's primarily yours. And you didn't.

Comments:

No comments