Naomi Stark Review of Lithia Toyota of Abilene
We were incredibly stressed out about making the c...
We were incredibly stressed out about making the commitment of purchasing a brand new vehicle since both my husband and myself have always driven paid off vehicles. Buying a new car wasn't something we stepped into lightly and we did a LOT of shopping around, reading reviews, and walking around car lots doing price comparison. We decided that a 2016 Toyota Corolla was the best fit for us and our budget. We normally don't purchase large items from people we don't know, but we didn't know anyone who worked for Lithia. When we were still deciding on what car we wanted to purchase we were assisted by Stephen Cisneros when we were browsing the lot at Lithia. He gave us a business card and was incredibly helpful and answered any and all questions even though he knew we weren't buying that day. We didn't feel pressured like we did by other salesmen from other dealerships that we interacted with. We didn't feel like he was pushing us to purchase that day so he could get a commission check and didn't try to push a more expensive car on us than what we went in wanting to purchase. Throughout the remainder of the car buying process he continued to be patient and helpful. He answered any questions and made sure we understood what was going on through the entire process. I don't feel as though there was anything he could have done better or anything he could have done to make our car buying process easier. I definitely recommend Lithia Toyota for your next car purchase and HIGHLY recommend Stephen Cisneros to be who you choose to help you decide what car best fits your needs.
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