Horrible experience with the service department......

Horrible experience with the service department...made an appointment to drop my truck off at 3 45pm and did so. All I needed to see is how much it would cost to get the engine light off and waited until 7 pm and called up there was on hold for 30 minutes! Then she couldn't find me in there records. They dident even look at my truck yet and told me they would have to get to it in the morning because they close at 8. They were not going to even call and let me know I had no idea that they were going to wait until tomorrow I figured 4 hrs was enough to at least look at it I did make an appointment I was very disappointed wouldn't recommend this place. I will be taking my truck else where.