C

Causing Treble

4 years ago

If I could give no stars, I would. This building, ...

If I could give no stars, I would. This building, located at 2319 W. Michigan, and company have been nothing but problems for a full year. This property is poorly taken care of. So much so that my ceiling collapsed in my bathroom, the leaving behind mold and other gross things. Some of my belongings were lost due the the extensive amount of water that came spilling down. I was unable to use my shower for a total of three days. When I contacted the leasing office to let them know how unacceptable this was, they tried to pass it off as a 'small leak' and told me that these things 'just happen.' News flash, small leaks do not make an entire ceiling fall in on itself. When I asked about a rent credit, they told me no and it wasn't until I pushed for it that they told me they would ask. Again, there was no fighting for my cause. They just accepted a flat out no. I proceeded to call corporate and was able to get money off for my troubles. THESE LEASING AGENTS DO NOT CARE ABOUT THEIR TENANTS. This is only one of many issues I've had during my time here. The lock on my door was busted, making me sit out in the hallway for three hours with groceries while they tried to fix it. I had roaches and was told my sink was going to be fixed for leaking water as they seek out puddles. My sinks are still not fixed. My mailbox had to be fixed 4 times for them to get it right as the lock had busted. When it finally was fixed, they entered my apartment without a notice, left the key on the table, and didn't let me know the issue was taken care of. The security is minimal and they openly admitted to me that the cameras in the lobby are not functional, even after there was a shooting in the parking lot and an attempted break in with a brick. Save yourself the money and time. This place is a full blown nightmare.

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