Our ac went out during this incredibly hot & humid...

Our ac went out during this incredibly hot & humid spell. I called Genz-Ryan on a Tuesday morning and was happy to have someone answer before 8am! They were booked until Thursday due to the 4th of July holiday. Christy set an appt but also added me to the urgent need list. She was very friendly and let me know that they have cancellations throughout the day and would call if they could squeeze us in. A few hours later she called back and let me know that we were on the urgent list for that day. She quickly & clearly explained the process and service fee structure. Later that evening ee got a call from Noah F introducing himself and confirming our address. He arrived 20 mins later and was professional and friendly. My husband sat out with him while Noah evaluated the situation. Noah clearly explained our options and we were able to repair our unit. He ended up working quite late the night before a holiday but the ac was fully fixed and he never gave the slightest hint that he was tired or ready to be done after what had to have been a long day for him. I will not hesitate to call Genz-Ryan for any other repair needs and will most likely work with them when I need to replace the ac or furnace at my house.