Katja Brunk Review of Highlands Behavioral Health Sy...
I had a potentially DEADLY side effect from an ant...
I had a potentially DEADLY side effect from an antipsychotic. The night nurse, Paula, would not take me seriously beside the fact that my blood pressure continuously increased by the minute and my heart rate had increased to a whopping 200 by the time I got to the ambulance. Because Paula thought I was "just being restless and having anxiety" (this is what she told the ambulance companies as she took her time calling around) it took her 45 minutes to get me into an ambulance and do the paperwork she insisted NEEDED to be done to get me to the hospital. Despite my demanding she call 911, and I had the right to that in my situation. Paula continuously told me even after my attempts that if I keep bothering her, the longer it will take her to get me to the hospital ! I was later told by the pharmacy tech she should have called 911.
They had to slow my heart down on the ambulance and the ER doc said I could have gone into cardiac arrest.
I filed a grievance , the man never came to see me before I left so I'm putting my review out here warning everyone. If you or your child needs to get to the emergency room - this could happen to you where the nurse doesn't take you seriously and you could oh, I don't know, die or something .
I would like to point out the woman who handled my intake, the day nurses, behavioral techs and the psychiatrists - were all truly amazing and kind.
Food could use some work, but you are in a hospital after all.
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