Diane Davidson

Review of Pulse Energy

I have had to give a '1 Star' rating in order to '...

I have had to give a '1 Star' rating in order to 'write a review' of this company. 'Imho' their contemptible service deserves them seeing negative 'stars'!
I have spent a lot of time looking into their dealings with my invalid-beneficiary son, who has been paying them massive amounts over the past 15 months. And I have read, on this page, the very similar accounts of others. I can only wish that my son had checked these reviews, before he signed the contract that the "very charming and persuasive" salesman sold him, at what was a vulnerable period of his life.
Rather than going into his many causes for complaint - which are mirrored by other people's comments - I'd like to suggest that all of us 'dissatisfied customers' each make our separate and detailed complaints to either:
The UTILITIES DISPUTES or, The ELECTRICITY AUTHORITY both of whom could investigate and - if necessary - take punitive action against this company.

I do note that by contrast - some of the comments are quite 'glowing' resulting in a fairly high overall rating of 'stars'. However it does seem that these mostly come from very new customers (accolades, no doubt suggested by the salesman) These 'positive' comnents are mostly very brief - because the new customers won't have had time to experience the level of 'service' - and mostly they are in praise of the "charming and persuasive" salesman!