Very poorly trained Reps that are over worked. No ...

Very poorly trained Reps that are over worked. No one follows through. I have to fax claims and other documents 3 times or more to get dates of service paid. The faxes are not attended to unless I call back to see if they have been received instead of someone working the faxes as they arrive. Very chronic and very disappointing to interface as a clinic biller. Maybe worse insurance out there currently