Everyone that I have spoken to has been rude and d...

Everyone that I have spoken to has been rude and disrespectful. The women initially handling my case left and after that I've only gotten rude people. Today I was hung up due to expressing my feelings. I have been requesting documents from this company for three weeks! After finally getting them they were wrong. I spoke with a rep today and after expressing my concern all she seemed to care about is my balance that I have had since 2/3/2020. Me paying $750 on it so far did not seem to matter. As she loved to point out the fact that it was my fault that I am in this situation. Which I agree with 100%, however, the mannerism of this company is so disrespectful and unprofessional. At this point I just wish I was with a different collection company!!!