Not my favourite Hilton in London but well located...

Not my favourite Hilton in London but well located. However, staff are ignorant and unresponsive and can't understand the simple etiquette of who has been waiting for service. So, unless you are the kind of bullish overbearing type who is prepared to push yourself to the front of the queue.. do not come here.. err.. and i am a Diamond Hilton member , so what chance does the average consumer have ? Don't bother