The concert itself was great. It was the way the p...

The concert itself was great. It was the way the pit section was treated to get in and a staff member touching my phone. The issue us people who had pit tickets was we had to show them 3 times. One to get in, one to gain access to the floor and one to gain entrance to the pit. My issue came with the lady who was letting people gain access to the floor touched my phone screen for NO reason when I was scrolling through my 2 tickets to show her. That made my phone back out of the part of the ticketmaster app after standing in a LONG line to get to the floor access I had to go back in and show the tickets because she didn't believe me. Ford Center staff should've banded at the door for the pit like Bridgestone does sometimes. Instead of having LONG lines to get into the pit. And staff members should NEVER touch someone's phone period.