Jennifer Cothron Review of Lexus of Nashvillle
Lexus of Nashville off Rosa Parks Blvd is the wors...
Lexus of Nashville off Rosa Parks Blvd is the worst dealership by far we have encountered!!! Don't be fooled!!! We went there thinking since it was a "Lexus" dealership it would be a reputable dealership . Definitely not the case. My husband traded his prestige like new and very well kept 2012 Lexus IS250 for a 2011 Ford F-150 King ranch truck with eco boost only 2 months ago. He asked for a warranty. They told him it didn't have one. The check engine light just came on. I contacted the dealership. They said there was nothing they could do. They could not even diagnose the truck, and that they know no more about a Ford F-150 than a Ford dealership knows about a Lexus. He also said that we bought it 2 months ago so anything could happen. Well a couple that gets married 2 months is still fairly new right?! Moving in a home 2 months ago is fairly new right?! So we feel the same way about the truck. Only owning it for 2 months it's still new to us and the check engine light should not come on. It makes you question how do they do "point inspection" if they don't know anything about Fords. So we took the Ford to a Ford dealership. They said the truck needed a complete tune up it had never been "tuned up". So much for the inspection right Lexus? Also, the Eco boost needed a part and a new coil. After trading in a perfect car in excellent condition 2 months ago we have to sink $1,000.00 dollars into the truck we bought from this dealership. Be very aware that codes that cause the check engine light can be cleared long enough to sell a vehicle. Not only that, but no apology or offer to rectify the piece of junk they sold us not even half. Just because the sign says "Lexus" dealership doesn't mean they are reputable. They do not stand behind their vehicles they sale. Here's an update. Took Ford to Ford dealership on Saturday after $1000 fix we picked up the Ford F-150 on Monday June 20th 2016. Today June 23rd 2016, the check engine light is on again! This dealership is a crock of crap, and that's what they sale used!
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