The customer representatives have been great, just...

The customer representatives have been great, just the shoddy service that has been going on since they got bought out by TPG. I normally get 5Mb/s with iinet but my partner has Vividwireless home base unit with about 6Mb/sec speed and far more reliable. I have been with them for about 10 years, have had some ups and downs over the years, but the past few months have been frustrating.