Carola Thompson

Review of Art Auto Body, Inc.

We had our car repaired here after a fender bender...

We had our car repaired here after a fender bender 4 years ago.They replaced the back bumper and trunk lid.
Pretty much immediately the trunk started leaking. We went back and they pushed the seal back to where it should go. (Why wasn't it glued in the first place??)
Over time the leaking issues continued and the carpet in the trunk started to mold. Thankfully, the initial repair was covered by insurance and those have a warranty. So, off to a new body shop (we've moved out of the area) and they found a random hole that was letting water into the trunk. $700 repair later, that plus all the mold damage was fixed.
This is not the end though ... recently, now four years since the original repair, I find that the trunk lid has rust on it. Our spoiler had been re-attached incorrectly and had been leaking water causing the rust. On top of that the shop found more rust in the trunk itself that needed to be removed and then treated with a rust repelling paint.
Thankfully, it is not us who is out all that money, but these errors are not acceptable.