B

My husband and I are Gold members and have been st...

My husband and I are Gold members and have been staying at the Short Hills Hilton for 20+ years. We have used it for long weekends and also brought our children with us as well. I have noticed a decline in the professionalism of staff as well as the amenities. The towels are rough and not plush like they use to be. No frills (kind of like the hampton inn) The toiletries have been downgraded as well. I first started noticing the decline when we stayed on the Tower floors (amenties became more and more scarce). I dont usually leave reviews but I'm hoping that this will be helpful.

Comments:

No comments