Sunil

Review of Boch Toyota

I wish I could give zero stars as its completely w...

I wish I could give zero stars as its completely waste of time. Try other dealers and ignore if you can. I have bought few cars for myself/family members in past. I have always noticed flawless in customer service, but today was worse. The sales person was ok, but the manager that came (did not give his name to us.) was worse. Right after test drive of Rav4, which is the car of my choice, I was ready to make deal if I had got better numbers. Right after the test drive that manager came with two papers. He asked "Does this numbers work for you? (WHICH WERE MSRP NUMBERS)" we said no and he shakes his hand with and says good bye. Well until now I was purchasing cars from Boch Toyota, but after today's visit it really changes my mindset. Other dealers in neighborhood area gives better deals anyways with good customer service. If they want to rush home then simply do not show up to work. Such a bad and rude customer service that they NEED improve before they loose loyal customers like us.