Kelsey Wielbruda

Review of Donald Marten Ambulance

I never have written a review before but Donald Ma...

I never have written a review before but Donald Martens and Sons Ambulance service was the worst! Not only did they have no idea how to strap in an infant latch system car seat but they disrespected me and the nurses trying to help my 15 month son. I took my son to hilcrest pediatric e.r. For a growing stye on his eye started to over take his eye and he was in so much pain the nurses were nothing but sweet and were so good with my son but when I was told we needed to be transported by squad to Cleveland clinic in Cleveland I was so terrified and they comforted me. They said due to him having an iv I couldn't take him myself. The ambulance people showed up and instantly started to interrogate me then the nurses and was beyond disrespectful took them 20 min to figure out my sons car seat and still told me I would have to hold it in place for our 35 min trip to the hospital it was banging all over and I held on to it the whole time. This was the worst experience I have ever had and these are truly two people who should work with the public and I'm sorry if your sick wear a mask the one man was snorting the whole time overtop of my son. Never ever again!