Cedric Johnson

Review of Acura Carland

Buyers Beware - "Certified, Is it just a sticker?"...

Buyers Beware - "Certified, Is it just a sticker?", went by Acura Carland in Duluth GA and dealt with a very knowledgeable sales person. He worked extremely hard, taking my calls after hours and finding vehicles that met both my desires in style and price point. I explained to the sales person that my monthly payments were paramount and I wanted to stay at or below that monthly payment amount. After looking at several vehicles we settled on a Certified 2010 TL Black with 47,560 miles at $23,766. The car was very clean and I almost elected to passed on getting it verified by my mechanic, although errored on the side of caution. The inspection of the certified vehicle revealed the following; 1. Tech found slight seepage from under bell housing & engine block. Possible upper oil pan gasket or rear crankshaft seal 2. Tech found no coolant in coolant reservoir 3. Tech found rust on suspension, brakes & exhaust system 4. Tech found serpentine belt cracked. Words could not express my frustration and disgust on a Certified vehicle. Took the report to the sales person, that expressed "that s fine it s all under warranty." Granted it's under warranty..... why are these things being identified on a "Certified" vehicle was my question. The sales person said, I ll take the report to my office manager and have this investigated (this was Sat. 6/14/14), I also followed up with a phone call to the GM expressing my concerns. To this date, I have not received any explanation or phone call. So be careful when you see Certified.......just may be a sticker.