Alarid Clan

Review of Panasonic Industrial Devices S...

I purchased a vacuum in August. The hose was loose...

I purchased a vacuum in August. The hose was loose, and there was an attachment that did not work. I brought it into a Panasonic-authorized-repair shop (per Panasonic's instruction) in September. It is December 11th and I have no vacuum and no refund. Each time I try to call the Panasonic Field Services Rep. (in Virginia), I can get no new information. Today I tried calling her three times, but each time I told her who I was and what I was calling about, she HUNG UP ON ME!!! THREE MONTHS AND NO VACUUM AND NO REFUND!!!!